Privacy Policy

Last updated: 2 November 2026. This policy explains what information Socialify keeps about you, why, and the choices you have. Socialify is run by Socialify Inc. (United States) and SocialifyWorld Technologies Pvt Ltd (India). The rules for using Socialify are in our Terms of Service and Community Guidelines. Everything about your data, in one place: Your data.

What we keep. The information you give us when you join and use Socialify (your name, username, email address, date of birth, profile details, and what you post, share and send), plus the security and usage records described below. We use it only to run Socialify, keep it secure, and improve it. We do not show ads and we do not sell your personal data.

Access, correct, download or delete your data. You can see and change your information in Settings, download a copy of it, and delete your account at any time. When you delete your account, we delete your profile and the things you posted (such as photos and status updates), and they can't be recovered.

Cookies and analytics

This section explains the cookies Socialify uses and the usage analytics we collect.

Cookies. Socialify only uses cookies that are needed for the service to work. We do not use analytics, advertising or tracking cookies, and we do not use third-party analytics services.

• sessionid: keeps you signed in. Lasts until you sign out or the session expires.
• csrftoken: protects your account against forged requests. Up to 1 year.
• sf_consent: only set if you use the analytics switch below, to remember your choice. 6 months.

Cookieless analytics. To understand how Socialify is used and improve it, we measure visits on our own servers without storing anything on your device for it. We record the pages you open and the section of the site they belong to; how long a page is open and in view; the site or link that brought you to Socialify (including campaign tags in the link); your device type, operating system, browser and language; and your approximate location (country, region and city).

• If you are not signed in, we count your visit with a code made from your IP address and browser combined with a random secret that changes every day. Each day's secret is deleted the next day, so we cannot follow you from one day to the next or work out who you are.
• If you are signed in, this usage information is linked to your account so we can see which features members use and how much time they spend, and improve them.

We do not record what you type in these analytics, and we do not sell this information or use it for advertising.

Location. We estimate your approximate location from your IP address using a database stored on our own servers (IP geolocation by DB-IP). Your IP address is used only for this lookup and to make the daily visit code; it is not stored with your analytics, and nothing is sent to DB-IP.

How long we keep it. Analytics data is deleted automatically after 14 months.

Login and security records

To protect your account against break-ins, each time someone logs in to your account, logs out, or enters a wrong password for it, we keep a record of: the date and time; the login method (password, Google…); the device type, browser and operating system; the IP address; and the approximate location it maps to (city, region, country). We also keep a list of the devices currently logged in to your account.

• Why: only to keep accounts secure: to spot logins from a new device or country, warn you (“Was this you?”), detect password guessing, investigate abuse and help you get your account back. We do not use these records for advertising or analytics, and we do not sell them.
• Who sees them: you, in Settings → Recent security activity and Where you’re logged in, and a small number of Socialify administrators, for security. We may share them with law enforcement only where the law requires it.
• How long: IP addresses are erased after 6 months; the rest of each record is deleted after 14 months. A device leaves your list when it logs out or its session ends.
• Legal basis: our legitimate interest, and yours, in keeping accounts and the service secure (for example under Article 6(1)(f) and Recital 49 of the GDPR); in India, as part of the notice you accept when you create an account. The analytics switch below does not turn off security records, because they are needed to protect your account.
• Your copy: your login history is included when you use Download your data.

Login security records are kept on our servers only: no extra cookie is used for them.

Videos from YouTube

When a member shares a YouTube link, Socialify shows a preview (the picture is served by Socialify). If you press play, the video is loaded from YouTube (youtube-nocookie.com), and YouTube and Google receive information about your visit under the YouTube Terms of Service and the Google Privacy Policy. Nothing is sent to YouTube until you press play.

Feedback you choose to give

From time to time we invite members to rate Socialify and tell us what they like, what to improve, which features they want and whether they would pay for optional extras. Answering is always optional. Your answers are linked to your account so we can understand them in context, are seen only by Socialify administrators, are used only to improve Socialify and plan new features, and are never sold. We contact you about your feedback only if you tick the box allowing it. Your answers are deleted with your account.

Children

Socialify is only for people aged 18 or over, everywhere in the world. We ask for your date of birth when you join, to check your age, and do not knowingly collect information from anyone under 18. See our Child safety page. Your birthday is not shown to anyone unless you turn on Show my birthday in Settings (then only the day and month, never the year). If you believe someone under 18 is using Socialify, please tell us through the privacy & legal contact form and we will delete the account.

If something goes wrong

We protect your information with encryption in transit (HTTPS), restricted administrator access with 2-step sign-in, and a log of when administrators view members' security records. If a security incident puts your personal data at risk, we will tell the relevant data protection authority (within 72 hours where the GDPR applies, and the Data Protection Board of India as its rules require) and, where the risk to you is high, we will tell you directly.

Who helps us run Socialify

We use a small number of service providers who process data only on our instructions: Amazon Web Services (hosting and storage); Groq (only when you use Socialify AI features such as AI chat or writing help: the text you send to the AI is passed to Groq in the United States to produce the answer, and is not used to identify you); Google and Facebook (only if you choose to sign in with them); and your browser's push service (Google, Apple or Mozilla) for notifications you turn on. Our servers are in Australia (Sydney); by using Socialify, your information is processed there. We do not sell your personal data.

What “never for sale” means. We never sell or rent your posts, chats, photos, videos or personal data to anyone, including data brokers and advertisers, and we do not show ads. The service providers above process data only to run Socialify, under our instructions; that is not a sale.

Socialify AI and your data

Which model answers. Socialify AI features (AI chat, writing help, the “before you post” check, explaining and translating posts, topic labels for your feed, and “while you were away” summaries) currently run on gpt-oss, an open model, through Groq in the United States. The text needed for the answer is sent to Groq to produce it. The AI chat page always shows which model is answering. You can turn AI features off in Your AI; Socialify works without them.

BrainLLM. We are also building our own language model, BrainLLM, from scratch. It is still in training and does not power any Socialify feature yet; when it does, we will say so on the screens where it is used. BrainLLM is trained on open data only. We never use your posts, chats, photos or AI conversations to train any AI model. If that ever changes, it will be optional and we will ask you first.

What the AI keeps. Your Socialify AI chats (kept until you delete them), your feed choices and the topic labels on your posts. Text you send to the writing tools, checks and translations is used to answer you and is not stored by Socialify. You can see all of it and delete it in one tap in Your AI.

Nothing goes out without you. AI suggests; you decide what is posted or sent. Content written by AI on Socialify is labelled “✨ Written with Socialify AI”, and AI never pretends to be a person.

College spaces and paid classes

College verification. To join a college space (for example MSRIT), you send one email from your college address to verify@socialify.com. We read it only to check it really came from that college (using the checks the email system adds), then delete it. We keep your college email address, linked to your account, only so the same address can’t verify more than one account. We never email it, show it to anyone or share it. It is deleted with your account.

Placement stories. Stories you share in a college space are seen only by that college’s verified members. If you choose “show me as a verified student”, other members don’t see your name, but Socialify still knows who wrote it, to handle reports.

Paid classes. When you pay for a class, the payment is handled by Razorpay (UPI, cards, net banking); Socialify never sees your card details. We keep a record of each payment (class, amount, date, Razorpay’s reference) because tax law requires it, even after the class or an account is deleted. Teachers give us a UPI ID so we can pay them.

Video calls, Live and Study rooms

Calls and rooms run on our own Socialify Meet servers. Video and audio are relayed live to the people in the call or room and are not recorded or stored by Socialify. Everyone in a room can see and hear you, and the app says so before you join. Recording other people without their consent is against our Terms.

Complaints and the Grievance Officer

Under India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you can complain to our Grievance Officer about content on Socialify or about how we handle your data. More on our Grievance page.

Legal basis. We rely on our legitimate interest in running a secure service and in understanding and improving Socialify, using the minimal, first-party, cookieless measurement described above. You can object at any time by turning analytics off below; Socialify works the same either way.

Your choices and rights. Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict its use, and to complain to your data protection authority. You can delete your account and its data from your Socialify account settings.

Contact us. For any privacy or legal question, or a request about your data (access, correction, deletion, export), please use our privacy & legal contact form or email socialify@socialify.com. We acknowledge requests within 24 hours and answer data requests within 30 days (complaints: 15 days).